In a frustrating 1-1 draw, Chelsea manager Graham Potter claims West Ham midfielder Tomas Soucek made a "good save" to deny the Blues a late penalty.
Conor Gallagher's 89th-minute shot clearly struck Soucek's hand, but referee Craig Pawson waved play on and VAR did not rule on the incident.
Potter, whose team has won just one of their previous seven league contests, said, "I thought it was a good save.".
It appears to be one of those decisions that, if made, would not have been challenged. ".
Tens of thousands of people liked a tweet from Chelsea that read, "Soucek makes a great save from Conor Gallagher. ".
"To me, it appears to be a handball," Potter continued.
"I had no idea Tomas could descend that quickly and make such a save. But I'm not in a position to comment on VAR.
"You just have to accept that sometimes they go for you and sometimes they don't. ".
Danny Murphy, a former England defender, called the choice "absolutely ludicrous.".
He continued, "I am at a loss for words at the incompetence of the people doing VAR.
What happened to the punishment that was not given?
As he fell to his left, Soucek used his left hand to deflect a shot from substitute Gallagher away from the goal.
Despite a VAR check, there was no penalty and the game ended in a draw (1-1).
Rio Ferdinand, a former Manchester United and England defender, said to BT Sport, "No wonder these Chelsea players are going crazy.".
I can't believe it hasn't been given, but what a save. It is a stonewalling fine. ".
Gianfranco Zola, a Chelsea legend and former manager of West Ham, continued, "It is clearly the hand - it is not attached to the body. A goal-bound shot is blocked; in my opinion, this is a penalty. ".
The law is clear, according to the arbitrator.
Former Premier League official Peter Walton expressed his disappointment that Pawson was not instructed to watch the incident again on the pitch side monitor by the video assistant referee.
Walton said to BT Sport, "The law is clear.
The arm was in a natural position to break its fall, according to VAR, which is obvious. He decides to put his arm there even though the ball is past his knee when you look at it closely.
"I am disappointed that VAR didn't allow the referee to view it. ".
"Unmanageable" or "hopefuls for the 2024 title"?
Chelsea has only won one of their last seven Premier League games despite making significant transfers over the last two transfer windows.
They are stuck in the middle of the table, and a challenge for a top-four finish seems less and less likely.
Former players disagree on Potter's direction for the club, who is five months into a five-year contract.
Rob Green, a former goalkeeper for Chelsea and West Ham, said on BBC Radio 5 Live: "I'm not sure he'll find his best XI if he gets the time. ".
Alan Shearer, a former England captain, continued on 5 Live: "Potter is aware of the football rules.
Even though he will be saying that "we have to write this season off," he is aware that if he doesn't start seeing results right away, he won't be able to choose the team for the following year. He's leaving. ".
Former Chelsea and West Ham defender Scott Minto thinks the Blues will be a title contender next year.
But you can't have a squad this big going into next season because managers want some consistency, Minto told BBC Sport. "You will see the best of them next season," he added.
Green referred to Chelsea's roster as "unmanageable" due to its size.
The players and expectations are figuratively out of control, he continued. That many players are too many to control. It gets out of control when there are splinter groups in the dressing room.